Ellen J. Galant
Areas of Expertise:
- Fueling Rewarding Member Engagement
- Member Campaign Strategies
- Customer Service Best Practices
- Stakeholder Relationship Building
Ellen Galant joined Coulter in 2010 as Associate Vice President, where she serves as Executive Director for Women's Network in Electronic Transactions (W.net) and Vice President of Membership for the Tyson’s Business Alliance (TyBiz). Galant’s career in customer and member-centric organizations is leveraged across the whole of Coulter’s clients to inform best practices in campaigns, programs and actions which enhance the total customer experience in member-driven organizations.
Prior to joining Coulter, Galant directed member involvement at the Greater Washington DC Board of Trade, served as President of the Vienna-Tyson’s Chamber of Commerce and Executive Director of the Hotel Electronic Distribution Network Association (HEDNA). Galant’s career roots are in the hospitality and special events industry, where she refined her attention to the myriad details around customer relationships along with her passion for managing projects and programs from inception to completion.
Galant received her Bachelor of Arts degree from the University of Delaware and resides in Vienna, Virginia.
Now, here's the backstory on Ellen:
- Hometown: Annandale, Virginia
- First car: Station wagon with perilously faulty steering wheel.
- Superhero power I wish I had: For traffic to disperse when I get on the highway.
- Television show or movie most resembles my current life: Wheel of Fortune (I never know where my fate is going to land).
- App I can’t live without: My blackberry (Yes…I’m a relic).
- Favorite guilty pleasure: The Bachelor
- Three publications I’d recommend for anyone who does what I do: Association Trends, The Strawhecker group/blog, Little Pink Book (seriously)
- What I do on my “free” time: Book groups, volunteer, anything art related, gym (although it’s not apparent), spend time with friends and regrettably, work!
- If I could travel anywhere in the world, I would go…: to Italy.
- Advice I would give my “younger self”: Don’t worry so much!
- How my life has changed since I joined Coulter: That it’s possible to have a boss not micromanage you to get your work accomplished.
- At the end of the day…: I like to unwind…sometimes on the treadmill and sometimes with a glass of wine (wine being preferable).
“To do the work you love and feel that it matters; how could anything be more fun?”